NEWS
2025/10/20
Saturday, October 18th and Sunday, October 19th, 2025 Vaundy one man live VAWS hall tour “little punk” Hokkaido Sapporo Cultural Arts Theater hitaru performance refund information
Thank you for your continued support of Vaundy.
This is information regarding refunds for Vaundy one man live VAWS hall tour “little punk” performance at Sapporo Cultural Arts Theater Hitaru in Hokkaido, which has been cancelled on Saturday, October 18th and Sunday, October 19th, 2025.
Please check the following regarding refunds and complete the procedure within the deadline.
■Refund Methods
We will use DG Financial Technology's "CASH POST" service.
At 12:00 on Friday, October 24th, we will send an email with instructions on how to refund to the "PC email address" registered to Plus member ID used to purchase the tickets for the relevant performance, so please check. If you have not registered, we will send the email to your "mobile email address."
*The above information email will only be sent to the applicant. It will not be sent to accompanying persons.
■ Refund acceptance period
Friday, October 24th, 12:00 PM - Friday, November 7th, 11:59 PM
*Please note that we will not be able to process your request if you do not complete the procedure within the above period.
■Refund amount
・Ticket price
・System usage fee and ticketing fee
*Payment fees are not refundable.
*If you purchased the ticket through a trade, only the ticket price will be refunded.
■Notes
・All refunds will be handled by Ticketplus. Please note that no refunds will be handled by Ticket PIA.
・If you have spam protection set up (such as domain-specific reception), please make sure to set it up so that you can receive emails from "plusmember.jp".
If you do not receive the email, please check your spam folder.
・For customers who purchase a set of two tickets, the refund for the accompanying person will be made together with the applicant.
Accompanying passengers must receive the refund from the applicant.
・You can choose to receive your refund by bank transfer or by picking it up at a Lawson store.
In the case of "bank transfer"
If you enter your account information incorrectly, we may not be able to process your refund.
Please enter the details correctly. We will transfer the funds to your designated account on the same day or the next bank business day.
In the case of "Pick up at a Lawson store"
After completing the application procedure at the Loppi terminal inside the Lawson store, you can take the issued "application ticket" to the cash register and receive cash on the spot.
■Inquiries regarding refunds
Ticketplus Customer Support
https://qa.tixplus.jp/
Business hours: 11:00-18:00 (excluding weekends and holidays)
*We will respond to your inquiries within 2 to 3 business days.
*Please note that we may not be able to respond to inquiries made on the last day of the refund period. Please make sure to contact us well in advance.
This is information regarding refunds for Vaundy one man live VAWS hall tour “little punk” performance at Sapporo Cultural Arts Theater Hitaru in Hokkaido, which has been cancelled on Saturday, October 18th and Sunday, October 19th, 2025.
Please check the following regarding refunds and complete the procedure within the deadline.
■Refund Methods
We will use DG Financial Technology's "CASH POST" service.
At 12:00 on Friday, October 24th, we will send an email with instructions on how to refund to the "PC email address" registered to Plus member ID used to purchase the tickets for the relevant performance, so please check. If you have not registered, we will send the email to your "mobile email address."
*The above information email will only be sent to the applicant. It will not be sent to accompanying persons.
■ Refund acceptance period
Friday, October 24th, 12:00 PM - Friday, November 7th, 11:59 PM
*Please note that we will not be able to process your request if you do not complete the procedure within the above period.
■Refund amount
・Ticket price
・System usage fee and ticketing fee
*Payment fees are not refundable.
*If you purchased the ticket through a trade, only the ticket price will be refunded.
■Notes
・All refunds will be handled by Ticketplus. Please note that no refunds will be handled by Ticket PIA.
・If you have spam protection set up (such as domain-specific reception), please make sure to set it up so that you can receive emails from "plusmember.jp".
If you do not receive the email, please check your spam folder.
・For customers who purchase a set of two tickets, the refund for the accompanying person will be made together with the applicant.
Accompanying passengers must receive the refund from the applicant.
・You can choose to receive your refund by bank transfer or by picking it up at a Lawson store.
In the case of "bank transfer"
If you enter your account information incorrectly, we may not be able to process your refund.
Please enter the details correctly. We will transfer the funds to your designated account on the same day or the next bank business day.
In the case of "Pick up at a Lawson store"
After completing the application procedure at the Loppi terminal inside the Lawson store, you can take the issued "application ticket" to the cash register and receive cash on the spot.
■Inquiries regarding refunds
Ticketplus Customer Support
https://qa.tixplus.jp/
Business hours: 11:00-18:00 (excluding weekends and holidays)
*We will respond to your inquiries within 2 to 3 business days.
*Please note that we may not be able to respond to inquiries made on the last day of the refund period. Please make sure to contact us well in advance.